* No documents will be given unless your account is current and all forms requiring signatures are received.
* Cancellations: Cruise & TourCenter will NOT cancel a reservation without written authorization PLUS receipt of the appropriate fees (listed below). All fees may be paid by cash, check, cashier’s check, money order or credit card (via Paypal).
* If travel date is within 3 weeks of departure, no personal checks will be accepted. All other forms of payment are accepted. Airline tickets may not be purchased with a check at any time.
ITEM
POLICY
FEE
1.Detailed Customized Vacation Planning
Non-Refundable Deposit
Per Reservation
Applied to FINAL payment (not deposit)
$150
2.Airline Reservation
Base Reservation Fee (regardless of # of passengers)
Per Ticket (Per Person)
$10
$25
3.Car and/or Hotel Reservation
Per Item (i.e.- car, hotel reservation, etc)
$25
4.Any Change in Booking
Name Changes
Drop pre/post package
Ship and/or date change
Reduction/Move: Passengers in rooms
Reduction/Move: Passengers in rooms
Per Person after deposit has been taken
Per Person after deposit has been taken
Per Person after deposit has been taken
Spending more than the original amount
Spending less than the original amount
FREE
$25
$25
Waived
$25
5.Cruise Price Reduction (RE-PRICING)
Applicable charges are per person (passengers 1 & 2 only)
Re-Price Vacation (saving UNDER $149 total)
Re-Price Vacation (saving OVER $150 total)
FREE
$25
6.RBC Interruption & Cancellation Insurance
Any Change in policy or cancellation
FREE
7.Administration Fee per Cancellation
Applicable charges are per person (passengers 1 & 2 only)
Before Final Payment
$25
8.Cancellation Fees (in addition to vendor penalties)
Partial Penalty (after final payment up to 22 days prior to departure)
Full Penalty (21 days prior to departure date)
Per Person on 3,4,5 day bookings
Per Person on 6 day or longer bookings
Per Person on 3,4,5 day bookings
Per Person on 6 day or longer bookings
$75
$125
$125
$225
9.Late Final Payment Fee
Received after date noted by final payment notice per reservation and per week
Fee Policy