Innovative Alliance, Inc., d/b/a CTC Travel, et al (IAI), respects the privacy of our customers who use our reservations system. When you book your reservation with us you are assured that it is private, safe, and secure. When you become a client, the information you give us is used to: (1) identify you; (2) fulfill your travel arrangements according to your desires; (3) allow us to contact you for customer service, if necessary; (4) improve the content of our site to meet your specific needs; and (5) send you our e-mail specials only if you have opted-in.
By becoming a member of CruiseTourCenter.com, you consent to the collection and use of this information by Innovative Alliance, Inc. If we decide to change our policy, we will post those changes in the policy section. In the following statements, Innovative Alliance, Inc., d/b/a CTC Travel, et al, hereinafter referred to as the 'IAI''.
This Online Privacy Statement regarding the privacy of the information you provide online covers five main areas: Awareness, Choice, Security, Affiliation & Oversight.
What we collect
On some IAI web pages, you can order travel services, make requests, and register to receive materials. The types of personal information collected at these pages are name, contact and billing information, transaction, and credit card information, etc.
The IAI also utilizes interactive devices on its site to create a sense of 'community' and to provide its site visitors with the benefit of exchanged travel information. These interactive devices may include, but not be limited to, chat rooms, message boards, forums and similar devices. The IAI shall not be responsible for the online exchange of customer data through these means between its customers.
In order to personalize our subsequent communications to you and continuously improve our services, we may also ask you to voluntarily provide us with information regarding your personal or professional interests, demographics, experience with our travel services, and contact preferences. The IAI uses your information to better understand your travel requirements and to provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on services and benefits, and to personalize our web site for you. Credit card numbers are used only for payment processing and are not retained for other purposes.
From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt out of receiving such direct marketing or market research information. In some circumstances, we will permit you to opt in before receiving unsolicited messages.
Who we share it with
IAI will not sell, rent, or lease your personally identifiable information to third parties other than our affiliates. Unless we have your permission or are required by law, we will only share the personal data you provide online with affiliates and other IAI subsidiaries that are acting on our behalf to complete the activities described above. Such IAI subsidiaries, including those located in other countries, are bound by our privacy policies with respect to the use of this data.
IAI will not use or share the personally identifiable information provided to us online in ways unrelated to the purposes described above without letting you know and offering you a choice. As previously stated, we will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us and we will do everything we can to honor such requests.
IAI is committed to protecting the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use encryption when collecting or transferring sensitive data such as credit card information.
Our web site contains links to other Web sites. If you click on one of these links, you are entering another Web site for which Innovative Alliance, Inc., d/b/a CTC Travel, et al, (IAI) has no responsibility. You should read the privacy statements of all such sites since their policies may be materially different from our privacy policies.